Shipping Policy for Glimmer Treasures

Effective Date: January 17, 2025

At Glimmer Treasures, we are committed to delivering your purchases in a timely and reliable manner. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased on our website. By placing an order with us, you agree to the following shipping terms:

1. Shipping Locations

We currently offer shipping to:

  • Domestic: All states within the United States, including Hawaii and Alaska.
  • International: We also offer international shipping to select countries. Customers outside the United States should check the available shipping options at checkout.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs. Estimated delivery times are as follows:

  • Standard Shipping:

    • Delivery: 5-7 business days
    • Cost: Varies based on the weight of your order and shipping address.

  • Expedited Shipping:

    • Delivery: 2-3 business days
    • Cost: Higher than standard shipping; calculated at checkout.

  • Express Shipping:

    • Delivery: 1 business day
    • Cost: The highest rate; calculated at checkout.

Please note that delivery times are estimates and may vary based on factors such as weather, holidays, and unforeseen circumstances. We make every effort to ensure that orders are processed quickly, but we are not responsible for any delays that may occur due to third-party shipping carriers.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days. Orders placed after business hours or on weekends and holidays may not be processed until the next business day.

  • Order Confirmation: You will receive an email confirmation when your order has been processed and is ready for shipment. This email will include your order details, tracking information (if available), and an estimated delivery date.

4. Shipping Costs

  • Shipping costs depend on the weight of your order, the shipping method you select, and your shipping destination.

  • Free Shipping: We offer free standard shipping on orders over a specific amount (please check for current promotions or qualifying minimums on our website).

  • Shipping Calculations: Shipping fees will be calculated at checkout based on the items in your order and your delivery location.

5. International Shipping

For international orders:

  • Shipping Costs: Shipping fees for international orders will be calculated during checkout.
  • Customs Duties and Taxes: Customers are responsible for any additional customs duties, taxes, or fees imposed by their country. These charges are not included in the cost of shipping and are the responsibility of the customer.
  • Delivery Time: Delivery times for international orders may vary depending on the destination country, customs processing, and shipping carrier. These times may be longer than domestic orders.

6. Order Tracking

Once your order has shipped, we will send you a tracking number via email (if available). You can track the status of your shipment using the carrier’s tracking system. Please allow up to 24-48 hours for tracking information to be updated in the system.

7. Shipping Address

  • Accuracy: It is your responsibility to ensure that the shipping address provided is correct. We are not responsible for delays or lost items due to incorrect or incomplete addresses.

  • Address Changes: If you need to update your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee address changes after the order has been processed, but we will make every effort to accommodate your request.

8. Undeliverable Packages

If a package is undeliverable due to an incorrect address, refusal, or failure to claim the package, it will be returned to us. You will be responsible for any additional shipping charges to re-ship the order. If the order is returned due to an error on our part, we will refund the cost of the order, excluding shipping fees.

9. Lost or Damaged Items

  • Lost Packages: If your package is lost during transit, please contact the carrier directly to file a claim. If you are unable to resolve the issue with the carrier, please contact us at info@glimmertreasures.com, and we will do our best to assist you.

  • Damaged Items: If your order arrives damaged, please notify us within 7 days of receiving the package. We may require photos of the damaged product and packaging. We will arrange for a replacement or refund based on the circumstances.

10. Shipping Restrictions

Some products may be restricted from shipping to certain countries or locations due to import/export regulations. If any of your items fall under this category, we will notify you before processing your order.

11. Customer Service

If you have any questions regarding your order or shipping status, please feel free to reach out to us: