Sales Policy for Glimmer Treasures

Effective Date: January 17, 2025

At Glimmer Treasures, we strive to provide exceptional products and service to our valued customers. Our sales policy outlines the terms and conditions that govern the purchase of products on our website. By making a purchase with us, you agree to the following terms:

1. Product Availability

All items offered for sale on our website are subject to availability. We make every effort to ensure our online inventory is up-to-date, but in rare cases, an item may become unavailable after an order has been placed. If this happens, we will notify you promptly and provide options for a refund or exchange.

2. Pricing

  • Product Prices: All prices displayed on the Glimmer Treasures website are in USD (U.S. dollars) and are subject to change without notice. Prices at checkout will reflect the most current pricing.

  • Sales Tax: Sales tax will be applied to orders based on the shipping address, in accordance with applicable state and local tax laws. The applicable tax amount will be displayed at checkout before you complete your purchase.

  • Promotions & Discounts: We may offer promotional discounts, special deals, or limited-time sales. These promotions are subject to specific terms and conditions, including expiration dates and restrictions. Discounts cannot be applied retroactively to past orders.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Gift Cards: If applicable, you may use Glimmer Treasures gift cards for purchases.

All payments must be completed in full at the time of purchase. If your payment is declined for any reason, your order will not be processed until we receive a valid payment.

4. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email with details of the items purchased, the total cost, and the estimated shipping time. This email serves as an acknowledgment that we have received your order but does not constitute an acceptance of the order.

Glimmer Treasures reserves the right to cancel any order if there is an error in pricing or inventory or if the order violates our terms and conditions.

5. Shipping & Delivery

  • Shipping Methods: We offer several shipping options depending on your location. You can select your preferred shipping method at checkout.

  • Processing Time: Orders are typically processed within 1-2 business days. However, please note that processing times may vary based on product availability and order volume.

  • Shipping Costs: Shipping fees are calculated at checkout based on the shipping address and the selected shipping method. Free shipping promotions may apply based on specific terms or order minimums.

  • International Shipping: We offer international shipping to select countries. Please note that customers are responsible for any customs duties, taxes, or fees associated with international shipments.

6. Order Cancellations

Orders may be canceled within 24 hours of purchase for a full refund. After this period, cancellations may no longer be possible, as we begin processing and preparing your items for shipment.

To cancel an order, please contact our customer service team as soon as possible via email at info@glimmertreasures.com or call (925) 937-7151.

7. Return and Exchange Policy

Please refer to our Return Policy for detailed information on how returns and exchanges are handled. Items must be returned in new, unused condition and within 30 days of purchase for a refund or exchange.

  • Non-returnable items include custom or personalized jewelry, sale or clearance items, and gift cards.

8. Product Warranty

We stand behind the quality of our products and offer a limited warranty on jewelry purchases. If your jewelry item becomes defective due to manufacturing flaws, we will repair or replace it free of charge within the first 6 months of purchase. Damage caused by improper care or wear is not covered by this warranty.

Please contact our customer service team if you believe your item is defective, and we will provide instructions on how to proceed.

9. Customer Service

Our customer service team is available to assist you with any questions regarding our sales policy, product information, or order inquiries. Feel free to reach out to us:

10. Modifications to the Sales Policy

We reserve the right to modify or update this sales policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.