Return Policy
Effective Date: October 14, 2024
At Glimmer Treasures, we are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied, please review our return policy below.
1. Eligibility for Returns
You may return items within 30 days of receipt for a full refund or exchange, provided that the items are in new, unused condition and in their original packaging. Items that have been altered or customized cannot be returned.
2. Non-Returnable Items
Certain items, such as gift cards and final sale items, are not eligible for returns. Please check the product description for specific return eligibility.
3. Return Process
To initiate a return, please contact us at info@glimmertreasures.com to obtain a return authorization. Include your order number and the reason for the return in your email.
4. Shipping Costs
You are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance for returns valued over $50.
5. Refund Processing
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.
If you have any questions about our return policy, please reach out to us:
- Phone: (925) 937-7151
- Email: info@glimmertreasures.com